Returns & Exchanges
At TURNMEON, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your new home decor or furniture doesn't perfectly fit your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing